Frequently Asked Questions

Shop EV Auction is a consumer-facing buying service powered by IQautos. We search dealer-only, off-lease Tesla auction inventory on your behalf and help you through the entire purchase process.

We currently specialize exclusively in Tesla vehicles. For our customers' protection, we only source Teslas with factory warranty remaining and avoid older, high-mileage vehicles. Additional EV brands are planned in the future.

Dealer-only auctions are reserved for licensed dealers. Rather than giving you access to the auctions, we act as your expert buyer—finding the best matches and reviewing every vehicle with you via screen share, including the original auction photos, condition reports, and inspection details. That's complete transparency from start to finish.

A $299 concierge fee starts your personalized Tesla search and is fully credited toward your purchase through IQautos. Our fee is a simple 6% commission on the vehicle's acquisition cost—no hidden fees. Before we bid, you'll need to be pre-approved with one of our lending partners or have funds ready to wire if we're successful in securing your vehicle.

The $299 concierge fee is fully credited toward the purchase of any vehicle through IQautos — whether you purchase through the concierge process or choose a Tesla from current or incoming IQautos inventory. This fee is not refundable.

We cannot guarantee the availability of any specific vehicle, as auction inventory changes frequently. However, we use our experience and access to upcoming auction schedules to maximize your chances of finding the Tesla you want.

We do not guarantee savings or a specific purchase price. We use recent auction-sales data and our auction experience to help you select a realistic bidding strategy. The final price depends on auction competition and market conditions.

After you review available options and select a vehicle, you set your maximum price. We then bid on your behalf at the dealer-only auction. You are not obligated to bid, and we only bid within your approved price range.

We assist with financing, paperwork, trade-ins, and vehicle logistics from start to finish. After purchase, you can arrange transport directly from the auction, schedule pickup (when available), or have your Tesla delivered to IQautos for pickup. Transportation costs vary by auction location and distance. Most auction vehicles also benefit from some level of reconditioning. We can coordinate these services on a case-by-case basis, with all work approved by you before any additional costs are incurred.

Autumn is your dedicated Tesla Concierge at IQautos. She has been part of the IQautos team for nearly three years and has spent more than two years purchasing Teslas through dealer-only auctions across the country. She understands the auction process, knows how to evaluate auction condition reports, and is familiar with the major auction platforms where Tesla remarkets its lease returns. From your initial search through bidding, purchase, and delivery, Autumn will guide you every step of the way.

After you submit your Tesla Search Request, you'll schedule a free 10-minute call with Autumn. This call helps us understand your needs, answer your questions, and determine if Shop EV Auction is the right fit for you.

Yes. IQautos can assist with financing options as part of the purchase process. We'll help you explore available financing solutions.

Yes. We are launching exclusively with Tesla, but additional EV brands are planned for the future. Shop EV Auction is designed to support multiple electric-vehicle brands over time.

Shop EV Auction is powered by IQautos. IQautos provides the dealer network, auction access, and operational infrastructure that makes the concierge service possible.